Carol Montoya, CAE

Carol Montoya, CAE

Carol Montoya, CAE is the principal officer of PMR. Carol joined PMR’s founder in 1999 as the company’s first full time employee. Initially she served as Director of Client Relations, with the broad job description of “doing what needs to be done to keep clients satisfied.” This included managing client accounts and responding to client and member needs, overseeing PMR’s growing account staff, and implementing internal procedures to maximize PMR’s operational efficiency.

Ursula Miller, Adobe Certified Expert

Vice President/Communications Director
Ursula Miller

As Communications Director, Ursula is responsible for external client communications, including logos, emails, collateral materials, and publications. She focuses on consistent messaging, product quality, and appropriate content and messaging. She works closely with the account and event staff and client contacts for review and approval of communications materials.

Dylan Blough

Account Coordinator

Dylan joined Potomac Management Resources in August 2016 as an Account Coordinator. Dylan previously worked as a member of the Payday Lending campaign at Americans for Financial Reform, lobbying for the Consumer Financial Protection Bureau to implement tighter regulations on payday lenders. Dylan was responsible for developing many of AFR's social media campaigns as well as providing administrative support to the rest of the team.

JC Eckstine-Gomez

Communications Coordinator

JC joined the PMR team as Communications Coordinator. As an experienced graphic designer, he is tasked with creating content for client websites, publications, emails, social networks, and various other external communications outlets.

JC is a member of AIGA (American Institute of Graphic Arts), ASAE (American Society of Association Executives), the World Affairs Council of Greater Houston, and the Pi Kappa Alpha International Fraternity.

Ebonee Wilson

Event Manager

With over 10 years of events and association management experience, Ebonee uses her trademark skills of problem solving, creativity, and client relationship management to help clients produce events, meetings, and conferences. She thrives in fast paced environments, and her attention to detail means that each event goes smoothly from concept to completion.
Awesome at wearing multiple hats, Ebonee is adept at responding quickly to changing circumstances, always maintaining an upbeat, can-do attitude.

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